Frequently Asked Questions

Find answers to common questions about YTUpps services

General Questions

What is YTUpps?
YTUpps is a comprehensive platform for YouTube promotion and analytics. We offer services including YouTube campaign management, SEO analysis, SMM services (views, likes, comments, live stream viewers), and detailed video analytics to help content creators grow their channels.
How do I create an account?
To create an account, click the "Sign Up" button in the navigation bar or on the homepage. You'll need to provide:
  • Your name
  • Email address
  • Password (minimum 6 characters)
After registration, you'll receive 5 free SEO checks and can start using our services immediately.
Is my account information secure?
Yes, we take security seriously. All passwords are encrypted using secure hashing algorithms. We never store your password in plain text. Your personal information is kept confidential and is only used to provide our services.

YouTube Campaigns

How do I create a YouTube campaign?
To create a campaign:
  1. Log in to your Dashboard
  2. Click the "New Campaign" button
  3. Fill in the required information:
    • Campaign name
    • YouTube video URL
    • Keywords for SEO
    • Select a promotion package
  4. Pay for the campaign using your account balance or cryptocurrency
Once payment is confirmed, your campaign will be activated.
What promotion packages are available?
We offer several promotion packages:
  • Starter - Basic promotion package
  • Popular - Enhanced promotion with better results
  • Premium - Maximum promotion package
Each package has different pricing and duration. Check the pricing section for detailed information.
How long does it take for a campaign to start?
After payment confirmation, campaigns typically start within 24-48 hours. You can track the status of your campaign in the Dashboard. Once active, you'll see real-time updates on views and engagement.
Can I cancel a campaign?
Campaigns can be cancelled through the Telegram bot by an administrator. If you need to cancel a campaign, please contact support. Note that refunds are subject to our refund policy and may depend on the campaign's progress.

SEO Checks

What is an SEO check?
An SEO check analyzes your YouTube video's search engine optimization. It evaluates:
  • Title optimization
  • Tag rankings in different regions (USA, UK, Canada, Australia, Germany)
  • Video statistics (views, likes, comments)
  • Overall SEO score
This helps you understand how well your video is optimized for YouTube search and discoverability.
How many free SEO checks do I get?
New users receive 5 free SEO checks upon registration. Each check analyzes one video. You can purchase additional SEO checks: 10 checks for $5, which will be added to your account balance.
What happens when I run out of SEO checks?
When your SEO quota reaches zero, you'll see an option to purchase 10 additional SEO checks for $5. The payment will be deducted from your account balance. If your balance is insufficient, you'll be prompted to top up your balance first.
Can I view past SEO check results?
Yes! All your SEO check results are saved in your Dashboard under "SEO Check History". You can click "View Details" on any past check to see the complete analysis, including tag rankings, statistics, and SEO scores, without using a new check.

SMM Services

What SMM services do you offer?
We offer a wide range of SMM services:
  • YouTube Views - Optimized views for Crypto, Games, Beats, and any video content
  • Live Stream Viewers - Viewers for live streams (USA and Europe regions)
  • Comments - Custom comments on your videos
  • Likes - YouTube video likes
All services are priced per 1000 units and can be customized based on your needs.
How do I order SMM services?
To order SMM services:
  1. Go to the SMM page from the navigation menu
  2. Select the service type (VIEWS, LIVE STREAM, or MORE)
  3. Choose the specific service you need
  4. Fill in the required information (video URL, quantity, keywords if needed)
  5. Review the order summary and price
  6. Click "Purchase Service" - payment will be deducted from your account balance
How long does it take for SMM services to start?
Most SMM services start within a few hours to 24 hours after order confirmation. The delivery time depends on the service type and quantity ordered. You can track your order status in the "Order History" section on the SMM page.
Can I cancel an SMM order?
Order cancellation depends on the order status. If your order is still "pending", you may be able to cancel it. However, once an order is in progress or completed, cancellation may not be possible. Please contact support for assistance with order cancellations.

Balance & Payments

How do I top up my account balance?
To top up your balance:
  1. Go to your Dashboard
  2. Click the "Top Up" button in the balance section
  3. Select a cryptocurrency (Bitcoin, Ethereum, Litecoin, etc.)
  4. Enter the amount you want to add
  5. You'll receive a payment address and amount
  6. Send the exact amount to the provided address
  7. Click "Check Payment" to verify the transaction
Your balance will be updated automatically once the payment is confirmed (usually within a few minutes).
What payment methods do you accept?
We currently accept cryptocurrency payments including:
  • Bitcoin (BTC)
  • Ethereum (ETH)
  • Litecoin (LTC)
  • Tether (USDT)
  • And many other cryptocurrencies
All payments are processed securely through our payment gateway.
How long does it take for a payment to be confirmed?
Cryptocurrency payment confirmation times vary by network:
  • Bitcoin - Usually 10-60 minutes
  • Ethereum - Usually 2-15 minutes
  • Litecoin - Usually 2-10 minutes
You can check your payment status by clicking the "Check Payment" button. The system will automatically update your balance once the transaction is confirmed on the blockchain.
Can I use my balance to pay for campaigns and services?
Yes! Your account balance can be used to pay for:
  • YouTube campaigns
  • SMM services (views, likes, comments, stream viewers)
  • Additional SEO checks
When making a purchase, if your balance is sufficient, the amount will be automatically deducted. If your balance is insufficient, you'll be prompted to top up first.

Promocodes

How do I activate a promocode?
To activate a promocode:
  1. Go to your Dashboard
  2. Find the promocode input field next to the "Top Up" button
  3. Enter the promocode
  4. Click "Activate"
If the promocode is valid, the amount will be added to your account balance immediately. Each promocode can only be used once per user.
Can I use the same promocode multiple times?
No, each promocode can only be activated once per user account. However, a promocode may have multiple activations available for different users (as set by the administrator). Once you've activated a promocode, you won't be able to use it again on your account.
Where can I get promocodes?
Promocodes are created by administrators and may be distributed through:
  • Email newsletters
  • Social media promotions
  • Special events and campaigns
  • Partnership programs
Keep an eye on our official channels for promocode announcements!

Telegram Bot & Access Key

What is the Access Key and how do I use it?
The Access Key is a unique 12-character alphanumeric code that links your website account to our official Telegram Bot. To use it:
  1. Go to your Dashboard on the website.
  2. Find the Telegram Bot block and click "Generate Key".
  3. Copy the generated key.
  4. Open our bot @YTSeoRobot and send the key as a regular message.
Once linked, you can manage campaigns and check SEO directly from Telegram!
Can I change or regenerate my Access Key?
Yes, you can regenerate your key at any time from the Dashboard. However, note that once a key is activated in the bot, it remains linked to that Telegram account until it expires or you manually reset it through support.

Subscription Tiers & Upgrades

What are the differences between Premium, Supreme, and Legends?
We offer three main subscription levels to suit different needs:
  • Premium ($5/mo): Best for starters. Includes 10 SEO checks daily and 15% referral commission.
  • Supreme ($15/mo): Best for active creators. Includes 20 SEO checks daily and 18% referral commission.
  • Legends ($35/mo): For professional teams. Includes 35 SEO checks daily, 18% referral commission, and a 5% discount on all SMM services.
All tiers allow custom country selection for SEO calculations.
How do I upgrade my current subscription?
You can upgrade your tier at any time from the Dashboard. Simply click the "Upgrade" button on the card of the tier you want. The system will automatically adjust your benefits. If you already have an active tier, the new one will replace it or extend it depending on the plan.
Do my SEO checks reset every day?
Yes! Your daily quota (10, 20, or 35 checks depending on your tier) resets every 24 hours. Unused checks do not roll over to the next day, so make sure to use your daily benefits!

Rewards System

What is the Rewards System?
The Rewards System allows you to earn rewards for verified reviews you leave on: Simply submit your review link and the topic/page link, and our team will verify it. Once approved, the reward amount (determined by our admin) will be added to your account balance.
How do I submit a review for a reward?
To submit a review:
  1. Go to your Dashboard
  2. Find the "Rewards System" section
  3. Select the platform where you left the review (HF, Cracked, or TrustPilot)
  4. Enter the link to your review
  5. Enter the link to the topic/page on the platform
  6. Click "Submit Review"
Your submission will be reviewed by our team. You'll be notified once it's approved or if it needs any changes.
How long does it take to review my submission?
Review submissions are typically processed within 24-48 hours. Our team verifies that:
  • The review is genuine and posted on the platform
  • The links are valid and accessible
  • The review meets our quality standards
Once approved, the reward amount will be automatically added to your account balance.
What if my review submission is rejected?
If your submission is rejected, you'll receive a notification with the reason for rejection. Common reasons include:
  • Invalid or broken links
  • Review not found on the platform
  • Review doesn't meet quality standards
  • Duplicate submission
You can submit a new review after addressing the issues mentioned in the rejection notice.

Analytics

What is the Analytics page?
The Analytics page allows you to connect your YouTube channel and view detailed statistics for your videos. You can see:
  • Channel statistics (subscribers, total views, videos)
  • Individual video performance
  • View counts, likes, comments
  • Demographics and engagement metrics
This data is verified using the YouTube Analytics API, providing accurate and up-to-date information about your channel.
How do I connect my YouTube channel?
To connect your YouTube channel:
  1. Go to the Analytics page
  2. Click the "Connect YouTube Channel" button
  3. You'll be redirected to Google's authorization page
  4. Sign in with the Google account associated with your YouTube channel
  5. Grant the necessary permissions
  6. You'll be redirected back to the Analytics page
Once connected, your channel data will be displayed automatically.
Is my YouTube data secure?
Yes, your YouTube data is secure. We use Google's official OAuth 2.0 authentication system. We only request read-only access to your channel analytics, and we never store your YouTube password. You can revoke access at any time through your Google Account settings.

Still have questions?

If you couldn't find the answer you're looking for, feel free to contact our support team.

Contact Support